Policy

Policy - 
Welcome to the pingbig website located at pingbigstore.com and other related domains. We believe the privacy and security of your information and data is very important. The Privacy Policy explains the type of information we collect from users of the website, how that information is used, how the information may be shared with our parties, and what controls our users have regarding their information. We encourage you to read this page carefully. Any updates or modifications to this Policy will be posted to our website on this page. By using or accessing the website, you signify that you have read, understand and agree to be bound by this Policy. 
Information we collect - 
There are two types of information that may be collected through our website: (1) "Personal information" which is information that can be used to directly identify you such as your name, e-email address, physical address, phone number and (2) "Usage Data" which is anonymous information not linked to you personally that is related to your use of the website, including information about the computer and mobile device you use when visiting the website. 
You may enter the Website and browse its contents without submitting any Personal information. However, if you wish to establish an account, make a purchase, contact us, subscribe to our newsletter or mailings list, post any comments, participate in certain promotions, or otherwise communicate with us, whether through our Website, our social media pages or any of our email addresses. 

Uses and sharing information -

We use Personal information that we collect to process your requests, fulfill your orders, authenticate website visits/usage, inform you of relevant products and specials through promotional emails, maintain and develop our Website, and otherwise communicate with you. You always will be given the opportunity to unsubscribe from further emails in any promotional messages we send you. If you would like to preemptively opt out of receiving any communications from, please email us and include "Opt-Out" in the subject line. 

Except as described above, we will not disclose, rent, sell or share any of your Personal Information to unaffiliated third parties. 

 

General Conditions -

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content(not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks. Pingbigstore.com uses SSL Encryption Technology via Shopify, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet.

 

Modifications to the service and prices - 

End consumer product prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service. 

 

Errors, Inaccuracies and omissions - 

Occasionally there may be information our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping chargers, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or any other related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

 

Copyright of Design -  

(1) When the potential collaborator sends their design into pingbigstore.com the collaborator is assuring pingbigstore.com that the design is not subject to any rights held by third parties. In such case the cost of any breaches of copyright, personal rights or rights to the use of a name will be borne solely by the customer. 

(2)The customer releases pingbigstore.com from all demands and claims which are made due to the infringement of such third-party rights, as far as the customer is responsible for the breach of duty. The customer shall reimburse Pingbigstore.com for all defense costs and other damages resulting from any such action. 

(3)Pingbigstore.com DO NOT hold the rights to any designs sent in via communications UNTIL a contract is drawn between collaborator and pingbigstore.com.

 

Returns - 

You've got 14 days to send the item back from the day you received it.  

Resend the item in the original packaging to the address given inside your parcel. 

After we receive the product we will assess the return and if accepted a full refund will be issued within 30 days of us receiving the product.